Work
Things I’ve built, changed and written. Each case study says what the thing is, what it isn’t, and what I actually did.
Operational systems
Client onboarding, rebuilt
Solutions Engineer, Projects team · QIT Solutions · Nov 2023 – Oct 2025 · Operational redesign
At an MSP, onboarding ran on tribal knowledge. I helped build the Projects team that made it a repeatable system: standard SOWs, a mapped handoff between sales, projects and support.
- Onboarding timelines came down by more than 25%
- Discovery through close
- Handoffs mapped
HearthSeek
Designer and sole builder · Sep – Oct 2026 · Prototype · proposed, not in use
A back office and public website for a Spokane real estate agent and their brokerage, built as a prototype. Every fact says where it came from, and prospecting has compliance limits built in.
- Back office + public website
- Every fact sourced and dated
- Prototype · proposed, not in use
Payments & integrations
UAT-Ops
Designer and sole builder · Apr 2026 – present · Working software · not open yet
An API-integration and onboarding workbench for payment-provider UAT — spec ingestion, live sandbox execution, flow testing, and a governed AI layer.
- 5 payment gateways in sandbox · 1,262 endpoints
- 5,800+ real sandbox executions
- 76 onboarding runs
Tetrium
Co-founder · product and UX lead · Feb 2025 – Oct 2025 · Startup
Co-founded a payments aggregator: built the entire frontend, co-designed the API — and the demo led to both co-founders being hired by the platform it was pitched to.
- Frontend built from scratch
- API co-design
- Demo → acquisition-hire
Interchange
Built for my own use · 2026 · Study system
A payments-mastery system mapping the full domain — card rails, bank rails, cross-border, disputes, licensing, and ledger engineering.
- 13 modules · 143 units
- Wire-level card & bank rails
- Global licensing & regulation
Payment integration directory
Researcher and maintainer · Sep 2026 – present · Public research, uatops.com
Which payment gateways connect to which commerce platforms, how, and what goes wrong in practice. Every claim sourced and dated, every page reviewed by a person, with gateway sandbox evidence where I’ve run the gateway through UAT-Ops.